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Privacy Policy

Last updated: September 18, 2026

1. Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, phone number, and other contact details you provide
  • Medical Information: Prescription uploads and medical history you choose to share
  • Usage Data: Pages visited, search queries, and interaction patterns on our platform
  • Device Information: Browser type, IP address, and device identifiers

2. How We Use Your Information

Your information is used to:

  • Connect you with certified genetic counselors
  • Facilitate the genetic testing process
  • Improve our platform and services
  • Send relevant health information (with your consent)
  • Comply with legal obligations

3. Data Security

We implement industry-standard security measures to protect your personal and medical data, including encryption, secure servers, and access controls. All genetic data is treated as highly sensitive medical information.

4. Data Sharing

We do not sell or share your personal or genetic data with third parties except:

  • With accredited laboratories for test processing (only necessary data)
  • With your assigned genetic counselor
  • When required by law
  • With your explicit consent

5. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Withdraw consent at any time
  • Data portability

6. Cookies

We use cookies to improve your experience on our platform. You can control cookie settings through your browser preferences.

7. Contact

For privacy-related inquiries, contact our Data Protection Officer at privacy@geneticlab.com.