Common queries answered

Frequently asked Questions

We offer a wide range of genetic tests including whole exome sequencing, NIPT (Non-Invasive Prenatal Testing), oncogenetic panels, single gene and disease-based panels, viral infection tests (PCR and quantitative), relationship testing (paternity, maternity, siblingship), DNA age, gut microbiome, and DNA methylation analysis.

You can book any test directly through our website. After booking, our team will contact you to arrange a convenient time and method for sample collection—either at your location or at our partner labs.

We utilize Next Generation Sequencing (NGS) for high-resolution analyses such as exome and panel testing, and PCR technology for viral and some rapid DNA tests. This ensures both depth and speed in diagnostics.

Most NGS-based and PCR tests have a turnaround time of 7–10 business days from the receipt of your sample. Some tests (like rapid viral PCR) may be completed even sooner.

Absolutely. We follow strict privacy and data protection protocols. Your data is encrypted and never shared with third parties without your consent.

Yes, our relationship tests (paternity, maternity, siblingship) can be conducted in a legal chain-of-custody format on request. Please inform us during booking if you need a legal report.

Many genetic tests can be self-booked, but for certain clinical panels a doctor’s reference may help us serve you better. Ask our customer care team if you’re unsure.

We accept online payments, credit/debit cards, UPI, and invoicing for corporate or hospital partners.

Reports are delivered securely via our online portal and can also be sent by secure email upon request.

Yes! Our genetic counselors and medical experts are available to guide you in understanding your results and next steps.

Still need help?

General Genetic Corporation 

3655 Research Drive Las Cruces,
 NM 88003 United States

Phone: +1 (267) 388-9828

Certified & Accredited

Our laboratory meets international standards—ISO certified—ensuring hospitals receive trusted, high-quality genetic results.

Clinical Precision

We use advanced sequencing technology for accurate DNA and genetic testing, supporting doctors in delivering reliable diagnoses and personalized patient care.

Rapid Turnaround

Get test results in as little as short time as possible, helping hospitals make fast, informed treatment decisions.

Expert Support

Hospital teams get direct access to our certified genetic counselors and technical experts for seamless, professional collaboration and guidance.